Your privacy is important to us. This Privacy Policy explains how Papterra Packaging Solutions (“Papterra,” “we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit or interact with our website: www.papterra.com.

By using our website, you consent to the practices described in this policy.


1. Information We Collect

We collect the following types of information:

a) Personal Information

When you submit an inquiry or place an order, we may collect:

  • Your full name

  • Email address

  • Phone number

  • Company name

  • Shipping/billing address

  • Custom order details

b) Non-Personal Information

We may automatically collect technical data when you use our site, such as:

  • IP address

  • Browser type

  • Device and operating system

  • Pages visited and time spent

  • Referral source


2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders

  • To provide customer support and respond to inquiries

  • To personalize your experience on our website

  • To send order updates, invoices, and service-related messages

  • To improve our website, offerings, and customer experience

  • For internal record-keeping and legal compliance


3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Track website usage for analytics

  • Improve page performance and load times

You can adjust your browser settings to disable cookies, but some features may not function properly.


4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share information with:

  • Trusted logistics partners and payment processors (to fulfill your order)

  • Marketing platforms (for campaigns you opt into)

  • Government or legal authorities (if required by law)

All third-party service providers are obligated to handle your data securely.


5. Data Security

We take data protection seriously. We implement:

  • SSL encryption

  • Secure data storage

  • Restricted access to personal data

However, no system can be 100% secure. Use the internet with discretion and avoid sharing sensitive details through unverified channels.


6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt-out of marketing communications at any time

  • Request a copy of your data in a portable format

For such requests, email us at contact@papterra.com.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.


8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from children.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website indicates your acceptance of the revised policy.


10. Contact Us

If you have questions or concerns about this policy, reach out to:
📧 contact@papterra.com
📞 +91–8826062265
📍 Plot No. 42, Ecotech XI, Greater Noida, Uttar Pradesh – 201310, India