Welcome to papterra.com (“we,” “our,” “us”). By accessing or using our website and services (collectively, the “Service”), you agree to these Terms. Please review them carefully. If you disagree, please do not use the Service.
1. Eligibility
You must be at least 18 years old to use this Service, or use it under the supervision of a parent/guardian.
2. Scope of the Service
Product Offerings: We manufacture and supply custom paper carry bags and e-commerce mailer bags for Q-commerce, retail, QSR, grocery, export, and more brwnpaperbag.com+15papterra.com+15papterra.com+15.
Customization: Options include handle types (twisted, flat), GSM, size, print, texture, and branding jetpaperbags.com+2papterra.com+2jetpaperbags.com+2.
Industrial Automation Services: As part of parent firm Kasturi International’s initiative, we leverage automated production for consistency and eco-friendly manufacturing papterra.com.
3. Orders & Pricing
All pricing and quotes are subject to availability and may change without notice.
Orders are confirmed only when we provide an official order acknowledgement.
We may refuse or cancel orders at our discretion.
4. Payment Terms
Payment schedules (advance deposit, final payment) will be specified in your quotation or purchase order.
Late payments may incur interest or suspension of delivery.
5. Customization & Quality Assurance
Final product specifications—including design, size, print, and handles—are based on client-approved proofs.
We employ quality checks and advanced production machinery to ensure consistent durability and finish jetpaperbags.com+10papterra.com+10paperbag.com+10legacy.pratt.com.
Minor deviations (<5%) in color, size, or texture are accepted industry standards.
6. Shipping & Delivery
Shipping timelines vary by location; delivery estimates will be provided per order.
We are not liable for delays caused by carriers, customs, or force majeure events.
7. Returns & Replacements
Damage or defect claims must be submitted within 7 days of delivery, along with photos.
Eligible items will be replaced or refunded at our discretion.
8. Intellectual Property
All site content—text, images, designs, logos—is owned by us or our licensors.
Custom designs created for you remain your property once full payment is made, but we retain the right to use them for our own marketing and portfolio.
9. User Responsibilities
Users must provide accurate details (billing, shipping, artwork).
You agree not to use our platform for illegal or infringing content.
10. Limitation of Liability
The Service is provided “as-is.” We disclaim all implied warranties (merchantability, fitness).
We are not liable for indirect, incidental, or consequential damages.
11. Third-party Sites
Our site may link to external resources. We do not endorse or control their content or privacy practices.
12. Privacy Policy Compliance
We handle your personal and order data per our Privacy Policy.
We may collect and process data necessary for order fulfillment, marketing communications, and compliance.
13. Termination
We may suspend or terminate access for any breach of these Terms, non-payment, or misuse.
You may terminate your use at any time, subject to pending obligations.
14. Changes to Terms
We may revise these Terms, and will post the updated version with a new effective date. Continued use indicates acceptance.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of India, specifically the state of Uttar Pradesh.
Disputes shall be resolved through binding arbitration in Greater Noida.
16. Contact Information
For questions about these Terms:
📧 contact@papterra.com
📞 +91–8826062265
📍 Plot No. 42, Ecotech XI, Greater Noida, Uttar Pradesh – 201310, India